 
 Who
is it for?
This three-part programme is equally suitable for receptionist who
are new to the role or those who have many years experience.
Newly appointed receptionist's will gain comprehensive and
indispensable knowledge empowering them to play a more active and
productive role in their workplace. Those who are experienced
will also gain great benefits with a renewed sense of satisfaction and
enthusiasm for their job role.
What do you Get?
As explained under 'Structure' there are two ways of
completing the programme, formal or distance learning. The
material we provide is basically the same for both of these options,
however, there are some differences. For formal learning the course
organiser will undertake the administration of the course and assess the assignments.
Every learner receives:
Distance learning students will also receive the following:
- A training contact
- A training record to monitor their progress
- A Mentor's Pack for each part including model
answers
- External assessment of a practice-based assignment
for each part
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